Refectis
Privacy policy
Introduction
This policy describes how REFECTIS CONSEIL ET TRAVAUX processes personal data collected through its website and how cookies are used. It is drafted in accordance with the General Data Protection Regulation No. 2016/679 ("GDPR") and the amended French Data Protection Act No. 78-17 of 6 January 1978.
Data controller
The data controller is REFECTIS CONSEIL ET TRAVAUX, an SAS registered with the Annecy Trade and Companies Register under number 105 886 089, whose registered office is at 7 rue de Narvik, 74000 Annecy, France. Contact: contact@refectis.fr.
Data submitted through forms
When you contact us through the site (contact form, quote request), we collect the data you submit: first and last name, e-mail address, phone number, and any information about your project. Purpose: to reply to your requests, prepare quotes, and manage the commercial relationship. Legal basis: pre-contractual measures taken at your request (article 6.1.b GDPR) and the legitimate interest of REFECTIS CONSEIL ET TRAVAUX in responding to enquiries. Retention: 3 years from the last contact for prospects; for the duration of the contractual relationship and then in accordance with statutory retention periods for clients. Recipients: this data is intended exclusively for REFECTIS CONSEIL ET TRAVAUX. It is not sold, transferred, or shared with third parties for commercial purposes.
Navigation data
During your navigation, technical data (IP address, browser type, pages visited) may be processed by our host, Squarespace Ireland Ltd, solely to ensure the operation and security of the site.
What is a cookie?
A cookie is a small file placed on your device (computer, mobile, tablet) when you visit a website. It may collect information about your browsing. Cookies are managed by your web browser.
Strictly necessary cookies
These cookies are essential for the site to work (security, navigation, language preferences, load balancing). They are exempt from consent under article 82 of the French Data Protection Act and CNIL guidelines.
Functional cookies
These cookies remember your preferences (language, display) and ensure that interactive services such as the online advisor work properly. They are only placed with your consent.
Analytics cookies
We use Google Analytics 4 to understand how our pages are viewed, where our traffic comes from and how visitors interact with the site. This data is anonymised as far as possible and is only transmitted with your consent.
Advertising cookies
We use Google Ads, Meta (Facebook/Instagram) and LinkedIn to measure the effectiveness of our campaigns and, where applicable, show you ads tailored to your browsing. These trackers are only placed with your consent.
Consent management
Your choices are stored in a local cookie for 6 months. You can change your preferences at any time by clicking "Manage cookies" in the footer, or by deleting cookies from your browser.
Managing cookies through your browser
You can at any time delete the cookies stored on your device or configure your browser to refuse them, via the "Options", "Preferences", or "Settings" menus. Refusing strictly necessary cookies may however degrade the operation of the site. To learn more: CNIL — https://www.cnil.fr/fr/cookies-et-autres-traceurs; Légifrance — https://www.legifrance.gouv.fr.
Your rights
Under the GDPR and the French Data Protection Act, you have the following rights over your personal data: right of access, rectification and erasure; right to restriction of processing; right to object; right to data portability; right to withdraw consent at any time where processing is based on it; right to define directives concerning the fate of your data after your death (retention, erasure, communication). To exercise these rights, send your request to contact@refectis.fr, indicating your first and last name and contact details. Proof of identity may be requested in case of reasonable doubt about your identity. We commit to reply within one month of receiving your request.
Complaint to the CNIL
If you consider that your rights are not respected, you may lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.